Need help with PreparedCiv Hub? We’re building support resources as the Android release approaches.
Contact support
Email support@preparedciv.com with your question, app version, Android version, and a description of the problem. Please avoid sending sensitive inventory information, passwords, or recovery codes.
Frequently asked questions
Do I need an account to use the app?
No account is required to manage your local preparedness inventory. Future website purchase accounts, if introduced, will be separate from local inventory data.
Does PreparedCiv automatically upload my inventory?
No. PreparedCiv follows an offline-first model. Manual backup and import/export features are under your control.
Where do I manage a Google Play subscription?
Subscriptions purchased through Google Play are managed through Google Play. We will add detailed subscription and cancellation instructions before release.
Can I recover a lost local database?
Recovery may depend on whether you made a backup. Keep manual backups somewhere safe; contact support for troubleshooting before resetting or uninstalling the app.